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Please note that to access our pricing, you will need to create an account with us. Additionally, please be aware that we are currently undergoing a system transition which may affect the accuracy of the pricing and stock quantities displayed on our website. To verify availability and pricing, we recommend contacting us directly at sales@sewholesale.com or 317-600-3551. Our dedicated team is ready to assist you with your order. Thank you for choosing SE Imports & Wholesale.

Privacy Policy

This privacy policy sets out how SE Imports & Wholesale ("we" or "us") uses and protects any information that you provide when using the website www.sewholesale.com.

SE Imports & Wholesale is committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when using this website, rest assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. We recommend checking this page periodically to ensure that you are satisfied with any changes. This policy is effective from 05/19/2018.

Information We Collect

We may collect the following information:

  1. Name
  2. Address
  3. Telephone number
  4. Email address
  5. Transaction information
  6. Credit card or debit card details
  7. Bank Information (ACH/EFT)
  8. Company history (in conjunction with new account setup)
  9. Business license or business verification

We collect business verification because we are a B2B company and only ship to verified businesses. We retain these documents for our records.

  1. Contact information, including email addresses, shipping and billing addresses

We collect this information for the purpose of billing and shipping orders, emailing invoices and order confirmations, as well as return confirmations from orders placed on our website, www.sewholesale.com.

  1. IP Addresses

We collect IP addresses as a security measure for your order to ensure the safety of your account. We may check the geographical location associated with the IP address to validate potentially risky orders.

  1. Demographic information, such as postcode
  2. Other information relevant to customer surveys and/or offers

How We Use the Collected Information

We require this information to understand your needs and provide you with a better service, as well as for the following reasons:

Credit card or debit card details are taken at the time of payment but are never stored on our premises or in our records. We use authorize.net to process credit card transactions, and if you choose to keep a card on file, it is securely stored in the vault at authorize.net.

We may collect your personal information when you:

  1. Place an order on our website
  2. Create an account
  3. Return an item
  4. Inquire about our products or services or contact customer service
  5. Request our e-juice magazine
  6. Sign up for our email updates or other promotional materials
  7. Are referred to us through a marketing promotion

Under no circumstances will we give away or sell your personal information to anyone else for any reason. Any information we collect through community polls, surveys, cookies, session tracking, or any other means is used internally and solely for the purpose of enhancing your shopping experience and convenience. If you are on our mailing list and wish to be removed, we will promptly honor your request and refrain from selling your information. We respect your privacy.

How We Use Your Information to Contact You

Emails: When you sign up for an account on our website, you are automatically added as a subscriber to our email marketing list. We send promotional emails about new products, special offers, or other information that we believe may be of interest to you, using the email address you have provided. You can unsubscribe from our email list at any time by clicking the "Unsubscribe" link in each email we send. Alternatively, you can send an email requesting to be unsubscribed to support@sewholesale.com. Since SE Imports & Wholesale has subsidiary companies, we may also add your email address to any lists that we believe may be useful to you. If you do not wish to receive emails from our subsidiary companies, please send an email to support@sewholesale.com to be excluded.

Cell Phone Texts: If your telephone number is a mobilephone number, you may receive texts notifying you about order receipts when you place an order. We also send out special promotions by text during the holiday season or when a special product comes in or is on sale. You can opt out of receiving text messages at any time by sending the word "Stop" to (317) 600-3551.

Research and Updates: From time to time, we may use your information to contact you for market research purposes, account updates, or to address inquiries regarding orders placed on www.sewholesale.com. We may contact you by email, phone, fax, or mail. We may use the information to customize the website according to your interests. If you do not wish to receive this type of communication, please contact our customer support team at support@sewholesale.com.

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Use of Cookies

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use cookies to obtain a variety of information that provides us with details about which products and information interest our visitors the most. Cookies can also be used to protect your information. If you wish to disable our cookies from obtaining this information, you can do so through your browser settings or by seeking programs that allow you to visit our site anonymously without losing most of the site's functionality.

Overall, cookies help us provide you with a better website experience by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website. If you believe you did not receive the cookie consent notification when you visited our website and should have, it may be due to a programming error. Please contact us at support@sewholesale.com so that we can rectify the issue.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, please note that we do not have any control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, as they are not governed by this privacy statement. We recommend exercising caution and reviewing the privacy statement applicable to the specific website in question.

Controlling Your Personal Information

You have the option to restrict the collection or use of your personal information in the following ways:

  • You may opt out of all marketing-related emails and communications by clicking the "Unsubscribe" link. Alternatively, you can send us an email specifying your preferences for how we use your information, and we will comply with your request. When you sign up for an account on www.sewholesale.com, you are automatically added as a subscriber to our email marketing list. We will send promotional emails about new products, exclusive offers, or other information that we believe may be of interest to you, using the email address you have provided.

  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us oremailing us at support@sewholesale.com. Additionally, you can click the "Unsubscribe" link in any marketing emails you receive.

  • We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. However, we may use your personal information to send you promotional information about third parties that we believe may be of interest to you, only if you have indicated your consent for such communication.

  • You may request details of the personal information we hold about you under the Data Protection Act 1998. If you would like a copy of the information that SE Imports & Wholesale retains about you, please send an email to support@sewholesale.com.

  • If you believe that any information we hold about you is incorrect or incomplete, please contact us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

SE Imports & Wholesale will respond to any inquiries or complaints within forty-five (45) days. If you feel that we have failed to respond adequately or sufficiently address your concerns, please contact our Customer Service Department directly via phone or email: support@sewholesale.com.

Contact Information

If you have any questions, concerns, or requests regarding this privacy policy, you can contact us using the following details:

SE Imports & Wholesale
5104 N Franklin Rd Indianapolis, IN 46226
(317) 600-3551 
support@sewholesale.com